Customer Care

In addition to the reliability of its products, Elan City is also renowed for its responsiveness:

In 2014/2015, 94% of clients applications were processed instantly or within the day.

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Your urban displays or radar speed signs require maintenance?

Contact us !

2-Year Warranty

All Elan City products offer a 2-year warranty on parts and labor. Factory return of the products is also included.

  • Radar speed signs
  • Information displays
  • Passenger information displays

Quick Response

Our technical team is available for:

  • Product training
  • Installation support
  • Software support

Free Software Updates

To ensure you the latest functionalities and enhancements of our software, Elan City offers free and unlimited download for software updates.

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Customer Care

During and after the warranty period, benefit from comprehensive service contracts including:

  • Extension of the warranty on part and labor
  • Automatic supervision of the devices by GPRS
  • Automatic update of software to benefit from the latest innovations and functionalities.
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A few numbers we’re proud of:

5

Continents Covered

11000

Units Installed

45

Total Countries

5000

Clients

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